Office Policies

Surgery Scheduling

All surgeries are scheduled through our Minneapolis and St. Paul offices.  Questions or requests regarding the scheduling of your child’s surgery should be directed to the surgery scheduling coordinator at (612) 813-8000 (option 2) in Minneapolis or (651) 220-6692 in St. Paul. 

Appointments

Patients are seen by appointment only. Please call 612-813-8000 (option 1) to schedule an appointment. 

Fees & Insurance

Every effort is being made to keep down the cost of medical care. We believe that our fees for services provided are fair and reasonable and they are available upon request. We are more than happy to help you with an estimate of what your surgical costs may be. Please remember, even if you have insurance coverage, you are responsible for any cost not covered by your insurance.

For your convenience, our office will submit our charges directly to your insurance company. For this reason, we need to have your complete insurance information on file. Please provide us with all policy numbers, addresses, and any claim forms that might be necessary.

Please remember that some insurance companies do not cover all medical costs. Some pay fixed allowances for certain procedures and others pay a percentage of the charge. It is your responsibility to pay any deductible, co-payment, or other balance not paid by your insurance company. We will make every effort to help you receive the maximum benefits available to you under your policy. Remember, however, that the primary relationship is between you, the insured, and your insurance company. For patients who do not have insurance coverage, we request that you make the necessary arrangements for payment with our billing department.  If you are calling with fee or insurance questions, please call (952) 835-9442.